Nyree Richardson

As soon as I walked in the women’s shoe department, I greeted the staff and she turned her head away. I’m a woman of color and I feel like I’m not welcomed in this store, let alone do I feel comfortable asking for my size for the Jw Anderson mules I came here looking for. Very unwelcoming and Saks is one of my favorite stores. This is very disheartening to be experiencing this type of treatment in 2023 is unbelievable.I am a professional that makes GREAT money. I should receive the same treatment as anyone else. I’m overwhelmed with the actions. I have yet to receive a greeting and I’ve been in the store standing in the corner.

My mother in law requested to see a manager. Rebecca came to the rescue and was able to help me out the way proper customer service is suppose to be handled.