VF

I love and champion Woolies but this Woolies is bad. Very small and not as much stock as my local. Today I asked for cash out at the service counter and the lady denied me and said I needed to purchase stuff. I told her I just came out of self service and I wanted small notes, I didn't want to get cash out of the machine. She made some lame excuse that we can't take out money so I said why is it that other Woolworths can give me money without buying stuff. In the end I got my money and she acted like the fool and said ohh the machine is letting us take out money without purchase...don't lie and don't make it out like I'm an angry customer to your colleague, this staff member is just incompetent. Your employees need training and be uniformed in your policy, don't give out misinformation.