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Utterly disgusted as a citizen of Papua New Guinea. Bond took an hour to refund because room service couldn't locate the room. Floor was sticky. Air-conditioning is not regulated by guests but elsewhere. Staffs treat expats like royalty acting like idiots on the fly while they treat their own countrymen guests like trash. The labour department of Papua New Guinea needs to visit such places regularly and see how the management is made up making the kind of decisions that reap us off the expensive rooms that isn't worth a dime.