Davide Algeri
Latest Reviews
Clayton Hotel Düsseldorf
Position is just perfect for both business (easy connection with the Messe) and for tourism.
Breakfast is abundant and very varied, rapidly replenished when something is missing, even at peak time.
Rooms are very comfortable and very silent.
Considering the price paid (Euro 350/night) and the level of the hotel, lack of complimentary items in the bathroom is not acceptable.
On such level hotel, having a single shower/shampoo gel is not acceptable either.
During the check-in, when asking at the receptionist if a minibar was available in the room, receptionist had no idea and had to ask someone else, who finally informed that there is a minibar, but empty, and that snacks and beverages can be bought at the reception. Empty minibar and no complimentary snacks and beverage was also quite disappointing (just one bottle of plain water in a 4 stars hotel and for 350 Euro/night?).
Cleanliness was quite good but highly improvable, specially in the bathroom. Finding previous guests' hair in the bathroom is not nice at all.
As maintenance staff duly turns on any single light point in the room during the cleaning (7 lights in total) it would be nice to have a switch close to the bed to turn them off all together at the same time.
That tricky system for elevator is absolutely not working, specially at peak time. Waiting time is unacceptable and unbearable. Several times when trying to reach breakfast floor (1st floor) we had to use emergency stairs which anyway do not allow to exit at the desired floor, so we had to get out of the hotel from an emergency exit wearing a t-shirt (at mid november), turn around the block, get in again from main entrance, and use the internal stairs which are the only stairs connecting ground and first floor.
Breakfast is abundant and very varied, rapidly replenished when something is missing, even at peak time.
Rooms are very comfortable and very silent.
Considering the price paid (Euro 350/night) and the level of the hotel, lack of complimentary items in the bathroom is not acceptable.
On such level hotel, having a single shower/shampoo gel is not acceptable either.
During the check-in, when asking at the receptionist if a minibar was available in the room, receptionist had no idea and had to ask someone else, who finally informed that there is a minibar, but empty, and that snacks and beverages can be bought at the reception. Empty minibar and no complimentary snacks and beverage was also quite disappointing (just one bottle of plain water in a 4 stars hotel and for 350 Euro/night?).
Cleanliness was quite good but highly improvable, specially in the bathroom. Finding previous guests' hair in the bathroom is not nice at all.
As maintenance staff duly turns on any single light point in the room during the cleaning (7 lights in total) it would be nice to have a switch close to the bed to turn them off all together at the same time.
That tricky system for elevator is absolutely not working, specially at peak time. Waiting time is unacceptable and unbearable. Several times when trying to reach breakfast floor (1st floor) we had to use emergency stairs which anyway do not allow to exit at the desired floor, so we had to get out of the hotel from an emergency exit wearing a t-shirt (at mid november), turn around the block, get in again from main entrance, and use the internal stairs which are the only stairs connecting ground and first floor.