Christine Morrison

I’m rating this hotel so low because because the individuals at the front desk will not help you in anyway. In fact they flat out lied. I was told I could extend my stay for one night and they were going to see if I could stay in my same room. I was told to come back in a few how’s so the gentleman could talk to a manager. When I came back all the rooms were then filled. I can put up with a lot of thing but being lied too is not one of them. This caused quite a conflict because it also involved changing plane tickets and car rentals. I also don’t recommend paying for a room with a view, it’s definitely not worth it.

The hotel is in a great location but I will never stay again because of the lack of confidence and trust with the employees.

The worst part is I come to Darmstadt at least 3 times a year and usually for a month each time. I was hoping this would be my go to hotel. Never again.