Cynthia W

Came in over the weekend with my sister and we found these zip up jackets for 14.99- a great deal! The sign said extra 60 percent off clearance tag so we expected the jackets to ring up around 6 dollars. The man who rang us out told us there was no extra 60 percent off and said it was ten dollars- because they had another sign that said 10 dollars all tops. But no extra 60 percent. We tell him, the sign is literally right there and he turns around to ask a manager, coordinator? Not sure, but turns back around and says no they were placed wrong there is no extra 60. Its ten dollars. Its crazy to me, that the stores literal signs says extra 60 in bold letters and according to employees its not. He didn't offer to check and see if the signs we were pointing at were correct he just gave us an ultimatum saying they must have been placed wrong. Mind you, there were so many of these jackets placed in the same area. As a retail worker myself, this would never be correct manner in dealing with a situation like this. Rather the employee sounded quite annoyed (I get it, its the weekend and you're tired) BUT we were not rude about it. It really made the situation seem like it was our fault and the signs they had for their promotion were somehow wrong? Point being, I know retail sucks but don't treat customers rudely when they aren't being rude.