Basel K

This plaza needs to do extensive rehab to the stores and parking lot. It's been going downhill for years. It discourages people and business from coming to the area

Worst customer service EVER. I went to the store with my wife to buy a carpet for our home(1000$-2000$), but we were ignored by the workers for like 30 minutes(maybe one other person inside the store at the time). We tried to ask for assistance with the carpets selection and that's when we were told that the store carpet selection is not for not for sale....as if I wanted to take it off their shelf. I just wanted to order one and have it delivered. Never in my life would I ever go back there again. The place is definitely over priced, but I thought quality and customer service is worth it. Definitely disappointed and if management were to view this review...please consider customer service and attitude training.