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I have been going here for about 6 months now and sadly my most recent experience with their new staff was unfortunate and a horrible customer service experience. Shopping is a teaching moment for some parents, and teaching my 11 yr old daughter how to compare and price items, I had her put the items she originally selected back where she found them, as opposed to just throwing them anywhere (essentially littering) for the hard working employees to have to reshelve (I've worked retail and it's not nice cleaning up after people). She was watched and accused of stealing!!! Then when leaving a rude and disrespectful employee decided to "have words" with me about the incident(s). Spent good money and preferred them to other more expensive stores, however, I will now frequent the Hyde Park store. Sad when people hate their job and/or other people steal, but don't treat paying customers with that level of scrutiny!!! (I will say the younger black manager was swift, attentive and professional with his response to my comments, but when we left and my daughter told me how the other employee made her feel, I had to write a review.)