aish “aish31” hirani

Please don’t make the mistake to come to this really average place for you Hammam you get treated like you’re a pain and they don’t care about customer care. They rushed us so much and I felt like I was in a prison where I had to follow orders because I was being tortured. The service was terrible and felt like they were trying to cut corners n especially the lady at the reception was the worst with her tone. We had made special requests before when we booked and none of these were taken into account. Our grind had to wait 30 mins because they couldn’t accommodate all of us at the same time. It was a very poor experience seeing that there are so many Hammam options available closer. But we went on the good reviews from before so we thought it was worth it. But don’t make the same mistake to go as far as we did for this. It was just an average experience n though we were many of us and they earned so much from us they made us feel as if we were getting everything for free n doing us a favour but let me tell you nothing was free. We felt so unwelcome n wouldn’t ever go there again even if it was free. Also I’m not one to write negative reviews but this was definitely not it.