zara arez

Unfortunately I’ve had a terrible experience in which the Tutoring Club are refusing to refund my money, I had paid the highest package of 96 hours which is very costly. Their teaching services were amazing however my tutor left unexpectedly and the Tutoring Club refused to give me a reason as to why she left. My exam is in a week and they still have not provided me with an adequate substitute. Now instead of refunding my money or helping me by providing me with a solution they are forcing me to take classes with them with a teacher who is not up to the standard.
I’m very disappointed as many of my peers had this same experience.