Carleigh Gosselin
Latest Reviews
Bliss Boutique Spa & Wellness
The spa requested I review their services after my appointment last month. I did not receive any response back, which was surprising due to my experience.
I was 5 months pregnant at the time and very excited for my half day of treatments at Bliss Spa. Although I did not expect a meal to be provided, I was disappointed to find out that they do not offer a lounge area with tea or snack bar while waiting or in between treatments. 4 hours is a long time to go without food or drink, and not once was I even offered a glass of water! It felt like the spa was unprepared for clients booked with multiple treatments. I was left for 10 minutes sitting on a bench in a cold hallway with my clothes in my hands after a relaxing massage. It just wasn’t the level of service I have experienced at previous spas. On top of this, I called two days ahead to ensure I could have my gel polish removed instead of the polish application that was included in my pedicure. The person I spoke with said it was no problem and added this service to my file. Upon arrival, the provider was not made aware of this and said it was not actually possible for her to do.
Although this provider was incredibly kind, it felt as though she, and my other provider had no experience with pregnant women. During my 4hr stay, I spent 3hrs flat on my back (which would’ve been longer if I had not asked to be sat up more, or for a pillow under my knees). Any provider who is dealing with pregnant women should know it is unsafe for them to lay flat on their backs for extended periods. Even while laying face down, I have always had RMT’s slide pillows under my shoulders for extra support. I realize I could have asked for this, but I try to be as low maintenance as possible for my treatments and did not want to make multiple requests. I was hoping the provider would have noticed how rounded my shoulders were as well as my neck and head being completely out of alignment due to the pregnancy mould.
I found it odd that I was not asked about my skin before products were selected for my facial..nor was I shown what was used. All I know is that my skin felt like an oil slick after, and even two days later, my skin does not feel or look the way it typically does post facial. I have a feeling the products that were used may have been too heavy for my skin type, which is typically blemish prone. It was also shocking to see how many times this provider had to leave the room during my treatments. I think I counted 7 times overall. This was interesting because I had a friend mention this about her experience as well prior to my visit. Overall I was expecting a much higher standard considering the amazing reviews from so many others. Very disappointing.
I was 5 months pregnant at the time and very excited for my half day of treatments at Bliss Spa. Although I did not expect a meal to be provided, I was disappointed to find out that they do not offer a lounge area with tea or snack bar while waiting or in between treatments. 4 hours is a long time to go without food or drink, and not once was I even offered a glass of water! It felt like the spa was unprepared for clients booked with multiple treatments. I was left for 10 minutes sitting on a bench in a cold hallway with my clothes in my hands after a relaxing massage. It just wasn’t the level of service I have experienced at previous spas. On top of this, I called two days ahead to ensure I could have my gel polish removed instead of the polish application that was included in my pedicure. The person I spoke with said it was no problem and added this service to my file. Upon arrival, the provider was not made aware of this and said it was not actually possible for her to do.
Although this provider was incredibly kind, it felt as though she, and my other provider had no experience with pregnant women. During my 4hr stay, I spent 3hrs flat on my back (which would’ve been longer if I had not asked to be sat up more, or for a pillow under my knees). Any provider who is dealing with pregnant women should know it is unsafe for them to lay flat on their backs for extended periods. Even while laying face down, I have always had RMT’s slide pillows under my shoulders for extra support. I realize I could have asked for this, but I try to be as low maintenance as possible for my treatments and did not want to make multiple requests. I was hoping the provider would have noticed how rounded my shoulders were as well as my neck and head being completely out of alignment due to the pregnancy mould.
I found it odd that I was not asked about my skin before products were selected for my facial..nor was I shown what was used. All I know is that my skin felt like an oil slick after, and even two days later, my skin does not feel or look the way it typically does post facial. I have a feeling the products that were used may have been too heavy for my skin type, which is typically blemish prone. It was also shocking to see how many times this provider had to leave the room during my treatments. I think I counted 7 times overall. This was interesting because I had a friend mention this about her experience as well prior to my visit. Overall I was expecting a much higher standard considering the amazing reviews from so many others. Very disappointing.