Andrew Decker
Latest Reviews
Wasabi Bistro
2022 Aug 05
Always great food and service.
Today I was missing one of my items from my order and realized once unpacked at home. They were very reasonable talking it out on the phone. Only asked to call back after review with the staff that packed my order. Promptly called back after a very reasonable review period and admitted their mistake. They were more than happy to offer a refund or replacement. I of course choose replacement, as it was the most delicious East meets West roll (my favorite). They even surprised me with a free seaweed salad when I picked it up!
Mistakes happen. It's how you respond to them.
Overall I find this restaurant very professional and the food delicious. Would recommend any day!
Today I was missing one of my items from my order and realized once unpacked at home. They were very reasonable talking it out on the phone. Only asked to call back after review with the staff that packed my order. Promptly called back after a very reasonable review period and admitted their mistake. They were more than happy to offer a refund or replacement. I of course choose replacement, as it was the most delicious East meets West roll (my favorite). They even surprised me with a free seaweed salad when I picked it up!
Mistakes happen. It's how you respond to them.
Overall I find this restaurant very professional and the food delicious. Would recommend any day!