Igor Reznichenko

The ride on 20th of July 2022 from Paris (Bercy) to Prague (Florenc) was cancelled due to engine failure. We waited 4 hours for the bus to be fixed and eventually Flixbus cancelled the ride, the bus took passengers back to Bercy Seine station. Flixbus company left us in the middle of the night to deal with the problems they created themselves. We have to book a hotel for one more day and luckily found a BlaBlaCar driver who delivered us to Prague. And now I'm fighting with the support to refund money for the tickets. Horrible experience, beware!