WS, J Chang

It’s a pretty cozy and well organized space inside downtown Newport.
There are many benches around which people can find one to rest, read or simply enjoy the breeze. Very comfortable area.

System shut down for over 12hrs, the counter managed poorly with zero crisis management skills. The checked in time took more than 5 hrs with pure manual effort to confirm passenger info. The staffs were inefficient, unprofessional and unhelpful.
The flight delayed more than 2hrs. Not to mention the counter wasn’t available until 3 hrs before the schedule departure time even with the system outage had already taken place.
This is one of the worst flight experiences.