Jason Frazer
Latest Reviews
Puffing Billy Railway Lakeside Visitor Centre
2023 Jul 23
The main attraction was fantastic, however, the customer service and care for the people is severely lacking. My family and I were stranded for 2.5 hours at one of the stops in the rain after being told there will be busses and taxis.
Not 1 person from the visitor centre asked if we were ok, but were very clear that it was closing.
Not 1 person from the visitor centre asked if we were ok, but were very clear that it was closing.