toni Nichels

I don’t even know where to begin. This is the worst restaurant experience I have had in recent memory we had a reservation on Christmas Eve at 6:30. It was 8:10 and we still had not gotten our main course. Our server Dominick was non-existent and when we complained to the manager Alexandra she blamed us saying that the food takes a long time to prepare. We ordered lobster tail and a rare steak. Please. She was rude and un accommodating. No apology no comps nothing. Horrible manager. No people skills and zero restaurant acumen. A total disaster. McDonald’s at least gives service with a smile.