Sara

This place used to be so good. Just ordered bubble tea, and now you have to PAY to get the option no ice, how greedy & ridiculous can you be? We have never ever seen this before. We asked for no ice please, but they still put ice because its not allowed by their boss. Well dear boss, shame on you! The cups were filled HALF with ice, which made our bubble tea way too cold and super watery, it didn't taste good at all.

If you want to have happy customers, just don't charge extra for warm or no ice. There is no "more product use" which was their excuse, but because we paid for a large, we actually got the capacity of even a small because of all the ice. No other place ever does this. You've just lost two customers.