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Saw Dr Surekha Desai in 2018. Needed a new letter of referral copied for a specialist which takes 5 mins at my other GPs. Billable Appointment time got dragged out for an hour by her being incredibly slow. Note, there was nothing done during the appointment other than the referral writing and printing. I didn't receive any real analysis or diagnosis, even with prompting.
She otherwise seemed like a nice person but was not impressed and won't be returning.
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Edit: I did have to return, as her referrals were all booked solid indefinitely and not taking new patients. Please, call her referrals before you leave, so you don't get trapped here again.