Bookish Brittany

Note I think they may be closed

I am rooting for them to get it together. The mall needs restaurants especially the ones open later.

So in late Dec were like actively try not to seat people. You can look at other reviews. When we went the person who eventually came to the host stand said that there were no tables but the place was pretty empty and said there was no seating at the bar, there was. Before we walked in I could see through to the bar and that there were seats and I walked over to the bar and said they're seating and she said that the people had just left.

When she wasn't going to let us sit I did ask if a manager was around and she said she was the manager and eventually gave in on letting us sit at the bar I mean it's not a very big bar. Ididn't want to be a manager type of person but when we got there it looked like it was seat yourself because No one was at the stand it was just two people hanging out in a booth and one of them came out and was We don't have any tables and when you ask the wait they said we just don't have any tables and it was weird. And then the bar thing was weird and I felt like they just didn't want to serve us. This was in December the week before Christmas in the evening.

The bartender was very nice though and he definitely tried his best. So I thought if I ever go back it'll be to sit at the bar and won't even deal with the hostess or manager or whoever that person was but it's very apparent that they don't want people there. Like they were definitely actively trying to avoid having to serve people. They seem to be turning people away. The food was decent What you would expect from a chain so I don't know why.

Fast forward to last night went to the mall and noticed the restaurant dark and a sign that they were closed and they have a notice saying closed for maintenance until further notice Google doesn't say they're still closed. It says they're open (was curious) I honestly wondered if the reviews would give them insight if to we are the only ones to have this experience and maybe they went downhill and that's why they were closed down.

So I'm questioning what kind of maintenance if they mean maintenance on the restaurant or maintenance with management and staffing. Maybe getting their act together. Because if you look at the reviews it seems to be a similar experience that a lot of people had and seems like other people had a worse one so hopefully they get their act together Because it's a great location the mall needs a place open at that time the mall needs restaurants. People like Buffalo wild wings it would just be a shame if it closed down I think they would have the customers if they had the proper service and management Like I think that's the issue I don't think the issue is a lack of customers I think that they've been detouring people if you look at the reviews. So I hope they get it together and I wish that bartender luck because He did his best and it seemed the kitchen staff did as well
Again I hope to see them up and running properly for the sake of the mall and the bartenders and kitchen staff job.