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We came a few minutes late for the nutcracker and we were told there was a "hold". They refused to let us go to our seats for 5 minutes for a reason they couldn't explain. The best part is our seats were in the absolute last row of our section and aisle seats! We wouldn't have disrupted anyone! Our seats were literally right next to the door! That put me in a bad mood for the majority of the show and I wanted to leave . It's a shame too because the theatre itself is beautiful and our seats were great.