Lavinia P

I don’t really like to leave reviews, but on this occasion I must. I visited the cafe on Calea Victoriei, after my mom raved about the one at Romana. She loves it there. I work in customer service and I must say this is the rudest server I’ve ever seen. She did not greet us, I had to say my order three times and she continued to look at me dazed, it was like she had no desire to work there. (Black hair, cat eye eyeliner) I understand it’s 7pm and people are tired but her attitude was just beyond. She took the money, didn’t say anything, gave me the change and didn’t even mention “we’ll be right with you” or “you can come pick up your drinks at the bar.” The barista was nice, and was able to adjust my drink as I told him I couldn’t have any hemp seeds. It’s my humble opinion that staff should be provided with customer service training to ensure your business runs smooth and clients love to come here. I read the other reviews and all have 1 star when it comes to the service. Please consider this as an opportunity to improve. Your coffee is amazing and so should be the service. Wish you well and much success!