Anna F

Since moving in 3 years ago staff has gotten worse. Don’t expect a response to any emails sent to the leasing office. Only good thing left about this place is the maintenance staff. Leasing office doesn’t help with any manner and says to call the police if we have any problems. I’ve seen car windows broken in in the private parking garage, not so private since they leave the door open for days on end. A man constantly stands in the hallways and stares people down as they leave and lock their apartments then follows them down the block, sometimes shirtless. Leasing office never responded to my emails about that!! When I went in person, they said to email lol. Packages get stolen, leasing office won’t pull the video footage. Elevators constantly down and the leasing agent couldn’t even show me where the stairs are to get to my apartment. Since losing one of our best and kindest concierges about a year ago, I no longer feel safe since she knew everyone who lived in the building and everyone respected her. Now it feels like someone new every day and they never know what is going on. Location was great, but for how expensive rent then all the utilities are, I suggest looking elsewhere.