Error 404
Latest Reviews
Tower of the Americas
The view from the top is nice, so I cannot, in good conscience, give it one star, but everything else about the experience was atrocious.
You cannot pay for tickets with cash or credit; you can only buy them on the website. Nowhere on the website does it say this, nor does it say it anywhere around the tower. You will only be notified verbally by the one person working the front desk. Yes, one. Singular. There are three windows, but only one was open. They said they were short-staffed. I'm sure those five or six other employees I saw standing off to the side doing sweet FA were actually filling a very important role that I'm just too stupid to understand.
So anyways, back to the tickets. You HAVE to buy them online, but when you get there you still have to wait in line for the front desk (this obviously was exacerbated by the "lack" of staff) and this alone would take atleast 15 minutes. You need to go to this desk to get a wristband, and then you need to wait in a second, substantially longer line to get into the actual elevator. This line was long because they were only operating one elevator. There was nothing wrong with the others, this was once again blamed on the short staffing (because it would apparently been way too difficult for one of the aforementioned employees standing off to the side to jump in and do the highly-skilled task of pressing the only two buttons on the elevator).
It's possible that the staffing issue was just a freak occurrence (but given that I could literally see said apparently missing staff, I'm afraid it probably isn't), but this ticket system they've adopted is just ridiculous. The complete lack of warning aside, why even make people stand in that first line at all? Why have a wristband? Why not just have one line for the elevator and have visitors show the ticket on their phone before getting on? Or, if they really NEED that first line why not allow people to buy tickets in person? A needlessly complicated waste of time.
Again the view from the top is great, but rest of the process is so obnoxious that it's difficult for me to recommend. These issues are easily fixable, however, so I'm optimistic that they'll be taken care of in the future.
You cannot pay for tickets with cash or credit; you can only buy them on the website. Nowhere on the website does it say this, nor does it say it anywhere around the tower. You will only be notified verbally by the one person working the front desk. Yes, one. Singular. There are three windows, but only one was open. They said they were short-staffed. I'm sure those five or six other employees I saw standing off to the side doing sweet FA were actually filling a very important role that I'm just too stupid to understand.
So anyways, back to the tickets. You HAVE to buy them online, but when you get there you still have to wait in line for the front desk (this obviously was exacerbated by the "lack" of staff) and this alone would take atleast 15 minutes. You need to go to this desk to get a wristband, and then you need to wait in a second, substantially longer line to get into the actual elevator. This line was long because they were only operating one elevator. There was nothing wrong with the others, this was once again blamed on the short staffing (because it would apparently been way too difficult for one of the aforementioned employees standing off to the side to jump in and do the highly-skilled task of pressing the only two buttons on the elevator).
It's possible that the staffing issue was just a freak occurrence (but given that I could literally see said apparently missing staff, I'm afraid it probably isn't), but this ticket system they've adopted is just ridiculous. The complete lack of warning aside, why even make people stand in that first line at all? Why have a wristband? Why not just have one line for the elevator and have visitors show the ticket on their phone before getting on? Or, if they really NEED that first line why not allow people to buy tickets in person? A needlessly complicated waste of time.
Again the view from the top is great, but rest of the process is so obnoxious that it's difficult for me to recommend. These issues are easily fixable, however, so I'm optimistic that they'll be taken care of in the future.
Texas Capitol
Looks cool from the outside, but that's about it. Inside is genuinely ugly, and there's nothing to do in there except look at the beige walls or struggle to hear the tour guide due to the ridiculous amount of echo.