Fiona Liu
Latest Reviews
Fast Fresh Foods
I use to love their Asian chicken salad and come every week until I have found a lady bug in my plate.
They mentioned it’s very normal, hard to clean all the cabbage and they had done their best.
I gets it is hard to be perfect sometimes, especially when it’s natural & fresh veggies. But I felt their attitude regarding this issue has not been very satisfying. 1. They’ve already accepted the fact nothing more can be done and will let the issue go, no more effort will be put in to change it, and 2. They were reluctantly offer to return the charge for the salad, I didn’t accept the return as I’ve already finished the salad. But I felt they were not really happy to offer it, not trying to make up for my experience, and not feeling bad at all. It’s more like trying to do what have to do to avoid troubles. I didn’t even hear one apology during the whole conversation.
Thus, I don’t feel very comfortable to come to this store again for the salad. Kinda afraid to have another lady bug that I didn’t find and what if I’ve ate and chew it? And also a little uncomfortable with the service.
They mentioned it’s very normal, hard to clean all the cabbage and they had done their best.
I gets it is hard to be perfect sometimes, especially when it’s natural & fresh veggies. But I felt their attitude regarding this issue has not been very satisfying. 1. They’ve already accepted the fact nothing more can be done and will let the issue go, no more effort will be put in to change it, and 2. They were reluctantly offer to return the charge for the salad, I didn’t accept the return as I’ve already finished the salad. But I felt they were not really happy to offer it, not trying to make up for my experience, and not feeling bad at all. It’s more like trying to do what have to do to avoid troubles. I didn’t even hear one apology during the whole conversation.
Thus, I don’t feel very comfortable to come to this store again for the salad. Kinda afraid to have another lady bug that I didn’t find and what if I’ve ate and chew it? And also a little uncomfortable with the service.