Lexxy S.
Latest Reviews
California Pizza Kitchen at Santa Ana
2024 Mar 25
Want to start off by saying my rating is solely based off my experience on 3/23/2024. We arrived during the dinner rush & the host kindly let us know it’d be a 10 minute wait, which we had no problem with. The supervisor or manager came & questioned the host & ended up being extremely rude & demeaning to the host because we didn’t get seated immediately? It didn’t stop there though the same supervisor was visibly stressed & was putting that stress on his employees & was being rude to them. It was uncomfortable & obvious to the public. I understand that there was a dinner rush & I’m sure they were understaffed but as someone that has worked retail a supervisor shouldn’t use that as an excuse to throw demands & attitude at their workers. I did see that he was doing his part by serving food when it was ready & trying to help in other ways, but he really failed at staying professional & respectful to his workers. I really felt for his team. The waiters & host did such an AMAZING job at hustling during the rush even with their boss making the situation worse. I’m hoping Adan (supervisor) reads this review & really works on his teamwork skills. His team deserves a better leader & I think he can be that person if he just took a chill pill & learned to give constructive feedback at an appropriate to his workers rather than threatening to send them home (yes we witnessed his say this to the host).