William Kalies

This was by far one of the dirtiest bathrooms I have encountered at a restaurant. I can only hope that the kitchen which is located right next to the men’s bathroom was better kept up. (The picture of the hallway has the kitchen off to the right and the men’s bathroom ahead and to the right.) When we walked in there was a smell of sewage, although not strong enough to immediately turn around and leave. When I was using the bathroom two employees kept pushing each other in and out of the bathroom door. This is not the professionalism that I expect in the hospitality industry. I did call after we had left to let management know about the issues to correct them, and everyone was polite and the food was decent. However, if you cannot keep a clean restaurant any business that you bring in will be short lived. I hope that you use this as an opportunity to elevate the level of service your business provides and invest in general cleanliness throughout. The other point that I’ll make is that when someone takes the time to provide feedback as an owner your responsibility is to action the feedback, not attack the people who take the time to provide feedback to help you and your business succeed. I hope that in the future your business will do much better.