Keziah Ruiters
Latest Reviews
Poetry Canal Walk
2024 Apr 29
Ordered an item online. My first time entering the store ever. Went to the counter to collect my parcel. I told the sales assistant “I’d like to collect my parcel” she looked at me so confused?
Next she asked me for my order number and gave it to her, proceeded to say it’s incorrect and if she can see my phone. Then she says I should’ve given her the one time pin? These small nuances of not being able to take accountability is quite tiring and unnecessary - I have to worked in retail in my uni days and it was a bit shocking for me.
BEAUTIFUL ITEM THOUGH!
Next she asked me for my order number and gave it to her, proceeded to say it’s incorrect and if she can see my phone. Then she says I should’ve given her the one time pin? These small nuances of not being able to take accountability is quite tiring and unnecessary - I have to worked in retail in my uni days and it was a bit shocking for me.
BEAUTIFUL ITEM THOUGH!