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We were able to skip the probably hour long queue by buying tickets online, so I recommend doing this. However, once we got through the ticket bit, we waited for 50 minutes to get on the ferry in the scorching sun, about 30 degrees heat and with no shade. To add to this, the waiting area was completely overcrowded - shoulder to shoulder with everyone and had a stranger’s sweat dripping on me. There is no queuing system it is a complete free for all which many people took advantage of by pushing their way through, causing problems for the many people with strollers and small children. Once on the ferry it wasn’t too bad but the island itself was also completely overcrowded. Staff were rude, visitors were rude, there were large queues everywhere. Highly highly DO NOT recommend doing this