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I recently went there and it was very clean and well maintained. Parking is bit difficult to find during peak hours. But security staff and overall management is very prompt. I saw a lady fall on the escalator and within 10 secs security stopped the escalator and within 30 secs another security came with a wheelchair.

Bathrooms are clean and tissues/napkins are adequately provided.

Lots of options on brand shopping and also a lot of options to eat and snack upon. Food is priced on the higher side but at least you won't regret ordering any of the stuff.

Parking is by the hour on weekdays.
The place is very secluded and there were hardly a few people when we went on a regular day. May during the festive season there may be a rush. But otherwise it was a peaceful place. You can sit and enjoy it if Bhajan has started. Whatever you offer is deposited and you won't get back anything as Prasad. You can try once by asking as we did not request.