Lihua Qin

Very bad service attitude of staff, I was brought in by a member, but the member left early. After the members left, the staff told me that I was not eligible to play here and kicked me and my two children out. I discussed with the staff that this shouldn't happen. The children felt very sad. The staff's attitude was very bad. I said I could pay and then go in. The staff simply ignored my questions and didn't answer. Isn't this the service that a five-star hotel should provide?