Gavri'ela Ledua

Opened a bank account today and I am unimpressed with the service. The concierge lady during the Am shift was rude and the 9th teller in the New Accounts department although friendly did not fully explain the requirements of the statutory declaration form and due to her and the justice of peace not agreeing on where to place the justice of peace stamp , I had to get the same form signed twice and stand in a long queue 3 times before opening a new account. I suggest staff be fully informed of documentation requirements and customer service training be conducted. The staff represents the business and at the moment, the image does not look good.