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Mr Rasmussen, if the level of service you provide is the equivalent of > what NYC landlords can get away with then they win through and through and you are but a sham. the ten minutes of advice i got from Saxton- before he hung up on me would have made my LL really happy- just move. When i say i have no where to go- sure you do he tells me. More gaslighting just what I need. if this is your idea of advice and support - you've lost the plot. "Demand Justice" you say? This is an abomination. thanks.