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I received legal assistance from this agency. The attorney, Nate Treadwell was nice in the office but when I met him in court he was hasty and impolite and chose to go before the judge with the opposing attorney outside of my presence. The court granted me a refund from the landlord and Mr. Treadwell did not disclose the information to me. Mr. Treadwell did not answer my phopne calls and I left several messages for him. I found out 2 years later after obtaining copies of court documents. This agency is responsible for the attorney/interns they accept or hire. Manhattan Legal Services and other non-profits should repay the city the grant money they received for poorly and in many cases, providing ineffective representation. These agencies should be monitored and held accountable. The average individual cannot afford to pay an attorney $495 per hour to represent them in court. I had to give one star just to leave this review. I hope it helps someone make an informed decision.