CJ Ragmac
Latest Reviews
Starbucks
Christmas Eve Day DECEMBER 24TH, 2023
New Paltz, NY Location
I placed a mobile order nearly an hour (12:10-12:15) before the estimated ready time of 1243 PM. I didn't get my food until 1:10. The workers call everyone else's name, who placed orders AFTER me well beyond my estimated time of the order being ready, but when it came to my order, nobody said my name until I confronted the worker at the cash register-who I still had to wait an additional 10 minutes for. As a pathetic excuse of their way of saying "sorry", I get issued a FOUR DOLLAR gift card like more than half an hour of my time wasn't wasted-which by the way four dollars in Starbucks doesn't get you shxt! They were very unapologetic and completely dismissive that someone was waiting patiently. My food was also cold by the time I received it. Worst customer service I have ever experienced in my life; I've had other bad experiences in various restaurants around New Paltz, but by far, this place-and in a holiday season too? Can't even begin to compare how bad this place's service was. They choose who gets their orders earlier, completely disrespecting the queue and people that are waiting. Absolutely unbelievable.
New Paltz, NY Location
I placed a mobile order nearly an hour (12:10-12:15) before the estimated ready time of 1243 PM. I didn't get my food until 1:10. The workers call everyone else's name, who placed orders AFTER me well beyond my estimated time of the order being ready, but when it came to my order, nobody said my name until I confronted the worker at the cash register-who I still had to wait an additional 10 minutes for. As a pathetic excuse of their way of saying "sorry", I get issued a FOUR DOLLAR gift card like more than half an hour of my time wasn't wasted-which by the way four dollars in Starbucks doesn't get you shxt! They were very unapologetic and completely dismissive that someone was waiting patiently. My food was also cold by the time I received it. Worst customer service I have ever experienced in my life; I've had other bad experiences in various restaurants around New Paltz, but by far, this place-and in a holiday season too? Can't even begin to compare how bad this place's service was. They choose who gets their orders earlier, completely disrespecting the queue and people that are waiting. Absolutely unbelievable.