Mary Susman
Latest Reviews
Le Trappiste
2024 Jun 13
*edit after night 2 visiting*
The initial guy (owner? bartender?) was so nice the moment I walked in and remained super kind through the couple hours of my stay. We all have bad days. Upping my initial rating to reflect my better experience. All of the staff were very friendly and it was a great experience tonight.
*initial review*
Maybe the bartender was having a bad day but it was not busy at all when I was just here on a Thursday night and he had no interest in manners as I ordered right away at the bar. When time to pay, he told me the amount and I asked “bank card?” Because their menu said two Belgian mobile ways to pay are accepted. He just was not kind. Responded heatedly that it says it on the door and in the menu that it’s cash only. I had cash - I was just confirming how to pay! I gave him a €10 bill and he gave my €5 change in a bunch of 50 cent coins… Twice. Poor customer service and threw me off from coming back, which is disappointing since the atmosphere is really cool.
The initial guy (owner? bartender?) was so nice the moment I walked in and remained super kind through the couple hours of my stay. We all have bad days. Upping my initial rating to reflect my better experience. All of the staff were very friendly and it was a great experience tonight.
*initial review*
Maybe the bartender was having a bad day but it was not busy at all when I was just here on a Thursday night and he had no interest in manners as I ordered right away at the bar. When time to pay, he told me the amount and I asked “bank card?” Because their menu said two Belgian mobile ways to pay are accepted. He just was not kind. Responded heatedly that it says it on the door and in the menu that it’s cash only. I had cash - I was just confirming how to pay! I gave him a €10 bill and he gave my €5 change in a bunch of 50 cent coins… Twice. Poor customer service and threw me off from coming back, which is disappointing since the atmosphere is really cool.