Jess C
Latest Reviews
Joy Furniture
I came in looking for a coffee table, a TV stand, and a couch with my boyfriend. With my help, he wrote his review which was a summary of our experience.
I really wish I had received more help; I had taken pictures of my apartment and asked if he wanted to see them so that he could help pick out pieces, but he deflected and instead pointed to items in the catalogues. He did show me a few things on the floor, but most of my time here was spent looking at catalogues and asking the owner the price of each item.
In the duration I was here, I was the person who was speaking/asking questions, yet every time prices were mentioned, the owner would look to my bf. Even after I had paid for my items, with my own credit card, the owner wanted to shake my bf’s hand and get his name. What the heck? I was certainly put off by his misogynistic gestures.
As for the invoice, there were no numbers, only short descriptions as stated. The numbers were only written AFTER my bf had spoken up about it. I believe there was miscommunication due to a language barrier - my bf did not threaten to sue, he stated it was possible for the business to get sued the way they were handling transactions. I could have been screwed over by having some other item delivered because the invoice had no catalogue numbers. I’m not saying I think they would have done that, but it was possible.
I’d have a better time browsing/purchasing items online. It would be more transparent because the prices are listed outright.
The owner’s colleague/wife(?) - an older lady with short hair, was the one swore at us when we were about to leave, saying “gohjoh”. She must’ve thought it was safe to cuss at us in their native language because I told them I wasn’t Korean. She said the equivalent of “!@#$ off” before she smiled at me and said goodbye. I couldn’t believe it!
I was very happy that my experience here unfolded the way it did; I don’t want my money going towards a person who swears at customers. We have no reason to lie about our experience. I’m sure any discrepancies are due to the language barrier. Based on my interaction, it’s unlikely they are capable of writing a response to these reviews themselves.
I really wish I had received more help; I had taken pictures of my apartment and asked if he wanted to see them so that he could help pick out pieces, but he deflected and instead pointed to items in the catalogues. He did show me a few things on the floor, but most of my time here was spent looking at catalogues and asking the owner the price of each item.
In the duration I was here, I was the person who was speaking/asking questions, yet every time prices were mentioned, the owner would look to my bf. Even after I had paid for my items, with my own credit card, the owner wanted to shake my bf’s hand and get his name. What the heck? I was certainly put off by his misogynistic gestures.
As for the invoice, there were no numbers, only short descriptions as stated. The numbers were only written AFTER my bf had spoken up about it. I believe there was miscommunication due to a language barrier - my bf did not threaten to sue, he stated it was possible for the business to get sued the way they were handling transactions. I could have been screwed over by having some other item delivered because the invoice had no catalogue numbers. I’m not saying I think they would have done that, but it was possible.
I’d have a better time browsing/purchasing items online. It would be more transparent because the prices are listed outright.
The owner’s colleague/wife(?) - an older lady with short hair, was the one swore at us when we were about to leave, saying “gohjoh”. She must’ve thought it was safe to cuss at us in their native language because I told them I wasn’t Korean. She said the equivalent of “!@#$ off” before she smiled at me and said goodbye. I couldn’t believe it!
I was very happy that my experience here unfolded the way it did; I don’t want my money going towards a person who swears at customers. We have no reason to lie about our experience. I’m sure any discrepancies are due to the language barrier. Based on my interaction, it’s unlikely they are capable of writing a response to these reviews themselves.