Fernando Banuelos
Latest Reviews
Walmart Supercenter
2023 Nov 05
The store is pretty good and merchandise at a good price, but one of the employees had poor customer service and was very rude. My wife and I went to grab some items, and as we were passing by a aisle, two employees, one guy and a lady, were joking and playing. As we were approaching them, the lady was walking backward to us, and she almost hit my wife. When the lady noticed that, she just turned around and continued walking with her coworker, and she didn't apologize for the inconvenience. I got mad because I expected, as a courtesy to the customers, to apologize, but that never happened. I confronted the lady and asked her to apologize for the incident, and she told me, "For what?". I couldn't believe that, and the guy responded: "We were just playing bro". I can't understand how these people can be working for one of the largest companies in the US and have this type of action towards the customer. If any manager or director of the company read this, please address this issue and resolve it. These employees must take some training or to ask for help if they don't feel comfortable working.