Billy Shueh

At first , the venue is great and I immediately liked the place , we had 6 people and all ordered drinks, the popcorn was served in the original Costco Kirkland bag straight out of microwave, upon requesting a bowl the waitress refused to provide, stating that they do not provide utencils , then took the bag away to cut it open for easier access , I guess you can call it environment friendly; the drinks were all mediocre and with distain, I think I probably would mixed a better drink at a soda fountain, not to mention its above market rate at 450ntd each, then the charcuterie platter wasnt served till 30 minutes later, after checking the order 3 times, after all of us finished our drinks , and the cheese tasted like bitter rubber and seems like it weird flavors sucked in from sitting in the fridge

Upon complaining to the waitress , the store manager came by to explain things which was appreciated , he offered us free shots and and elaborate on the cheese selection , I was ok with such compensation, but the tipping point is when I realized they charged me $3960 when the receipt said 3520 , which should have been correct for $600 minimum X6 at $3600

I'm giving place a 2 star for the venue; the service, food and drinks was absolutely horrendous

And I hope this the staff takes this comment seriously and improve because it's a great venue , what a waste