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Ride to care is an uncaring, irresponsible, group of people. They take on this huge responsibility and then fall incredibly short. And here's some inside information. The "new company" spent a month making improvements to their system and how things were ran. Even bringing it on of the companies for help. And at the last moment. Switched everything back to how things were. 1 month of training and pay. Of the tax-payers money. Used for no gain to the people. There needs to be a competing company. Or else things will never change. Why should they? They have no one to compete with. They can do whatever they want.