Kate Blackwell
Latest Reviews
Southern Railway Taphouse
2024 May 29
The female bartenders will disrespect you if you are also female. They will take every man’s order at the bar before your own and when they do take your order they’ll have attitude about it. However my biggest issue here— DO NOT PAY WITH CARD. They have added additional tip/over-charged my card and many of my friends recently and the only way to get it resolved is disputing it with your credit card company. Why is that? Because they will HANG UP on you if you call and mention disputing a charge. Saturday was my LAST time going there because I was— Ignored at the bar, given an open tab when I closed out, and when I asked about the food we ordered, no one seemed to know how it was handled/where it was. When I asked to close out my tab after she opened me one without asking (a minute after she scurried away after dropping my card in front of me), she told me it was going to be a 5 minute wait? It wasn’t busy. She was not overwhelmed. She just didn’t want to do her job— So maybe get a new one if drawing a receipt is that difficult.
VCU graduation weekend the same bartender LOST my friend’s card and REFUSED to look for it. After asking multiple times she FINALLY went back to her cash register and was like “Ooops, here it is!” No apology, no compensation for her negligence.
Tap is THE WORST bar in Richmond and I recommend going anywhere else if you can help it— If not, BRING CASH.
***I usually tip my bartenders because I’m also in the service industry and I know dealing with drunk idiots is hard. However, ignoring me at the bar and refusing to help recently was my last straw. The fact I took a pic of my receipt because I KNEW they were going to input an invalid value is hilarious***
VCU graduation weekend the same bartender LOST my friend’s card and REFUSED to look for it. After asking multiple times she FINALLY went back to her cash register and was like “Ooops, here it is!” No apology, no compensation for her negligence.
Tap is THE WORST bar in Richmond and I recommend going anywhere else if you can help it— If not, BRING CASH.
***I usually tip my bartenders because I’m also in the service industry and I know dealing with drunk idiots is hard. However, ignoring me at the bar and refusing to help recently was my last straw. The fact I took a pic of my receipt because I KNEW they were going to input an invalid value is hilarious***