Shelly Yang
Latest Reviews
CinemaxX Offenbach am Main
*Be punctual or prepared to be locked outside even though you have paid and there are still employees. They will just refuse you.*
The movie was at 20:20 and I was there at 20:50. The cinema is completely closed. You can’t reach from first floor, either second floor. My husband was inside but did not reply. There were another 2 people waiting as well, because their friend was already inside.
We were so afraid that there is a mass shooting inside and that our friends got shoot dead because everything is locked. We even called Polizei.
Later on, those 2 people’s friend came out and opened the door for us. Thanks God! Nothing happened, just Germans doing their “Feierabend”.
However, the workers there saw us got in through non-main entrance (because the main entrace is loced by them!), and said we are not allowed to be there. They refused to let us in, refuse to scan our tickets, although we all paid the ticket!
The reason they stated is that, “they need to have Feierabend, they dont have scanner anymore so can’t scan our tickets”.
Although there were 3 workers literally still standing there, their “co-worker” and “scanner” needs to be in “Feierabend”.
One of the employee there argued: “If you go to bank, you also are not allowed to enter after working hour.”
Hence, the other two people, whose friend is already inside, who paid the ticket, were rejected to enter.
They allow me to enter in the end, although I don’t completely understand their argument, I guess it’s because I mentioned that I have called Polizei or maybe they have kindness for foreigners.
However, this is the first cinema I have ever been that does not allow paid customer to enter, even though there are still employees there. And who the hell will know that a cinema’s working hour is earlier than the cinema’s movie ending time?
Really unbelievable, upset, and ruin the whole night.
You better be punctual or never book ticket for this cinema because they will just lock you outside since they all go for “Feierabend”.
The movie was at 20:20 and I was there at 20:50. The cinema is completely closed. You can’t reach from first floor, either second floor. My husband was inside but did not reply. There were another 2 people waiting as well, because their friend was already inside.
We were so afraid that there is a mass shooting inside and that our friends got shoot dead because everything is locked. We even called Polizei.
Later on, those 2 people’s friend came out and opened the door for us. Thanks God! Nothing happened, just Germans doing their “Feierabend”.
However, the workers there saw us got in through non-main entrance (because the main entrace is loced by them!), and said we are not allowed to be there. They refused to let us in, refuse to scan our tickets, although we all paid the ticket!
The reason they stated is that, “they need to have Feierabend, they dont have scanner anymore so can’t scan our tickets”.
Although there were 3 workers literally still standing there, their “co-worker” and “scanner” needs to be in “Feierabend”.
One of the employee there argued: “If you go to bank, you also are not allowed to enter after working hour.”
Hence, the other two people, whose friend is already inside, who paid the ticket, were rejected to enter.
They allow me to enter in the end, although I don’t completely understand their argument, I guess it’s because I mentioned that I have called Polizei or maybe they have kindness for foreigners.
However, this is the first cinema I have ever been that does not allow paid customer to enter, even though there are still employees there. And who the hell will know that a cinema’s working hour is earlier than the cinema’s movie ending time?
Really unbelievable, upset, and ruin the whole night.
You better be punctual or never book ticket for this cinema because they will just lock you outside since they all go for “Feierabend”.