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I came to Monochrome restaurant cafeé being desperate for a place that offerred coffee before the Galaport mall opens up at 10 AM. Ibrahim met me at the door, and he spoke with me in English. I was offered a choice to sit outside or inside but because outside allowed smoking, I prefer to go inside. Ibrahim helped me navigate the menu and he was very attentive to my needs, which were many. I asked him if they had USB ports so I could charge my phone and he tried, but since they have 220 V. Outlets my phone wouldn’t charge. I ordered the Turkish coffee with milk and sugar on the side with a chocolate croissant. Everything was aesthetically perfect, with ambient music and the food was delicious.
I specially would like to thank Ibrahim for going above and beyond to attend to me while also attending to the other customers.

I am in Istanbul going on a cruise and since I landed at 6 AM the cruise shuttle brought me to the Port. However, they didn’t tell me that the check in process for the cruise doesn’t start until 1:30 PM and I was left to sit alone outside the port. I was tired for not sleeping the night ( I’m from USA) and I was getting angry .
Then one port attendant told me that there is a coffee shop open up in the mall and that’s where Ibrahim helped turn my bad morning into a comfortable and relaxed morning. Thank you so much, Ibrahim. You deserve 10 stars ⭐️