James MacGibbon

This is probably the worst airline I’ve flown worldwide. Numerous changes to our flights in timing, and in one example, from being direct Stockholm to Paris to being via Oslo. Terrible customer service in not communicating these changes. I think the worst part about all the changes and delays is that NOT ONCE did airline staff/flight attendance apologise for the situation - even if they read this from a script and said “sorry for the inconvenience” it would be nicer than ignoring the situation completely.
In these and other flights, you’re basically on a bus with wings. Flight attendants very cold. It’s well worth paying a little extra to fly another airline.