Giles Bird

Offhand, discourteous, and uninterested staff. No apologies for a long wait while a persnickety purchaser exulted in a prime queue position. Second member of staff reluctantly came to serve (?). No welcome, no friendliness. When asked about a cheese, she almost rolled her eyes. Who is serving whom? Unhelpful, negative and dismissive. .”We don’t go to France for cheese, we are just a big organisation using a wholesaler.” What a contrast to the caring and committed cheesemongers of Toulouse we had appreciated just a week before. This has to be our final attempt in over twenty-five years of well-intentioned neighbourhood supportive visiting to find something worthwhile in this place.
Fascinating to see the “bulldog defensive” responses from the management previously. Guys, just accept that nobody is trying to give you “disparaging” or “excoriating” reviews. We’re just reporting the disappointing experience, and there is enough coming up in-common for you to recognise it is time to arrange some effective review of staff attitudes and client service training. Not rocket science…..