The Tribe Brand

Rude staff. My 89 year old grandmother needed an emergency prescription as she had lost hers. 111 asked me to call this particular pharmacy for a referral but the person who picked up was so rude, you would never believe these are the people in charge of our healthcare. Because its not her usual pharmacy, the girl on the phone told me to call her nominated pharmacy (who said they can't do anything obviously because 111 didn't send them the referral). Anyway, I phoned this place back and the girl on the phone kept referring to the other pharmacy as "them lot" and whilst trying to ask her questions on how to solve this issue, just said "yeah, yeah, yeah" and hung up. Disgusting! This place clearly cares more about money and rinsing the NHS than it does helping people.