Ciaran Hartig
Latest Reviews
Del Forno Stoneridge
2023 Jan 15
Very disappointed. We always go here and this time, it was a disaster.
A Friday night: we asked the waitress what time they close before we sat down (so as to not be rushed) she didn't answer but said we have time still. I asked her again what time does the kitchen close, again she still didn't answer but said don't worry we still have time. So we sat down and ordered hot chocolate.
She brought the drinks and said it's been 10 minutes you must order now before the kitchen closes. I said well that's why I asked what time the kitchen closes. She said 8:30 (however the website says 9pm) anyway we were quickly rushed to order. We ordered Aglio e Olio - the spaghetti was unbending and not freshly prepared and so so dry. We had to "fix" it by adding olive oil.
She didn't bring parmesan. Our food was cold by the time she brought the chilli, garlic and parmesan. The cheese on my pizza was so thick and not cooked all through. It's ridiculous for the price you're paying here.
The waitress then rushed us to get the bill so that she could "cash up" even though other tables were still being served their food. The garlic and chilli was so old it was brown.
The service was awful. There was no sign of a manager or person in authority.
They had no respect for us who were dining there and spending our hard earned money.
We therefore will stop supporting this branch.
A Friday night: we asked the waitress what time they close before we sat down (so as to not be rushed) she didn't answer but said we have time still. I asked her again what time does the kitchen close, again she still didn't answer but said don't worry we still have time. So we sat down and ordered hot chocolate.
She brought the drinks and said it's been 10 minutes you must order now before the kitchen closes. I said well that's why I asked what time the kitchen closes. She said 8:30 (however the website says 9pm) anyway we were quickly rushed to order. We ordered Aglio e Olio - the spaghetti was unbending and not freshly prepared and so so dry. We had to "fix" it by adding olive oil.
She didn't bring parmesan. Our food was cold by the time she brought the chilli, garlic and parmesan. The cheese on my pizza was so thick and not cooked all through. It's ridiculous for the price you're paying here.
The waitress then rushed us to get the bill so that she could "cash up" even though other tables were still being served their food. The garlic and chilli was so old it was brown.
The service was awful. There was no sign of a manager or person in authority.
They had no respect for us who were dining there and spending our hard earned money.
We therefore will stop supporting this branch.