sahana shankar

I have always got a cold shoulder from the staff when I stop here on the odd day to buy breakfast but I just ignore it as I can get something cheap and filling to eat plus it's on my way to work. But my most recent encounter (a Tuesday afternoon lunch hour) made me feel really unwelcome and the lady behind the counter was downright rude. All I did was place my very very simple order and I had my card ready to pay. I was courteous, polite and did nothing to warrant such behaviour.

What was even more preplexing was that she was more than happy and all smiles to help the next customer in the line. I want to hope she was having a moment and there is no other stronger reason behind the aggravated response.

If the management is reading this, maybe have a talk with your staff as I have had many friends who have had similar experiences.