Erica Deerinwater
Latest Reviews
Bella Pizza Delivery Service
I ordered €80 worth of food for delivery for my family staying in Schwangau at 19:38. The order was confirmed to be delivered in 85 minutes. At 21:40, I called the number given at the bottom of the receipt and a man picked up the phone and said my food was already on the way. He would not tell me when it would arrive.
It's now been 3 hours since I ordered, they are closed and we have been waiting outside for the delivery. No one has pulled into the driveway. No one has contacted us. This is a hostel on the main road, it is not hard to find with the clear address given.
I understand being busy. I understand being short staffed. I don't understand not communicating with your customer, and not able to deliver food in 3 hours from a restaurant 3 minutes away.
I hope you do better for your next delivery customer,
No, again lies. No one attempted to deliver anything to the address. Either myself or my partner sat on the balcony for nearly 3hrs waiting for our food to arrive; zero vehicles came to our house.
It's now been 3 hours since I ordered, they are closed and we have been waiting outside for the delivery. No one has pulled into the driveway. No one has contacted us. This is a hostel on the main road, it is not hard to find with the clear address given.
I understand being busy. I understand being short staffed. I don't understand not communicating with your customer, and not able to deliver food in 3 hours from a restaurant 3 minutes away.
I hope you do better for your next delivery customer,
No, again lies. No one attempted to deliver anything to the address. Either myself or my partner sat on the balcony for nearly 3hrs waiting for our food to arrive; zero vehicles came to our house.