Janet Kohl

I ordered carry out after viewing the menu on their website. They gave me the wrong item. When I called, they insisted I got what I ordered and acted like I was crazy. They refused to do anything about it. Finally, after reading the description on the website and describing what I had, they said their website is outdated and they changed “Sex on the Beach” to be a completely different item with different ingredients years ago. (Probably should’ve changed the name then… and update the website) Finally, a manager? Wendy called me and said the best she could do was refund $6 out of the $16 dollars for an item I couldn’t eat because of their mistake. I never received a refund. Customer service is a lost art. For $16 they had an opportunity to gain a customer and a good review but Wendy dropped the ball. Hire a new manager and a web developer.