Ruth Keys
Latest Reviews
Lichfield City FC
2024 Jun 11
Avoid this venue like the plague unless you want them to ruin your function!!!! My 21st was a disaster.
The Manager refused to take calls and never responded to messages to confirm everything was organised. Bar staff are miserable,unfriendly and drinking their own drinks openly placed behind the bar! Arrived to find the ice machine was broken, (we went out to buy some and they threw it in the basin) hardly any wine, 1 bottle of Prosecco,minimal spirits and only 1 beer tap was working which was warm and expensive for a club. None of which was disclosed prior.
All our requests were ignored and our toast of choice was thrown down the drain . Again this was agreed with the manager when we booked.
Bad management, who were nowhere to be seen . Every thing was left to 1 unhappy incompetent girl & her boyfriend blaming it on only getting £10 an hour. (So why should they put in the effort to crack a smile)! You hire a cheap venue you get a cheap service!! Take my advice avoid the stress and find another venue!!!
The Manager refused to take calls and never responded to messages to confirm everything was organised. Bar staff are miserable,unfriendly and drinking their own drinks openly placed behind the bar! Arrived to find the ice machine was broken, (we went out to buy some and they threw it in the basin) hardly any wine, 1 bottle of Prosecco,minimal spirits and only 1 beer tap was working which was warm and expensive for a club. None of which was disclosed prior.
All our requests were ignored and our toast of choice was thrown down the drain . Again this was agreed with the manager when we booked.
Bad management, who were nowhere to be seen . Every thing was left to 1 unhappy incompetent girl & her boyfriend blaming it on only getting £10 an hour. (So why should they put in the effort to crack a smile)! You hire a cheap venue you get a cheap service!! Take my advice avoid the stress and find another venue!!!